EN
Booking phone number:
+358 94 245 1499

Login:

Close

News archive

Queue management service pilot at the Finnish-Russian border continues

29.04.2015

The Centre for Economic Development, Transport and the Environment of Southeast Finland (ELY Centre) has approved the first phase of the border traffic booking service pilot for trucks at Vaalimaa border crossing point and made a decision to extend its operation for 1 year.


Mandatory border traffic booking for trucks driving from Finland to Russia via Vaalimaa border crossing point was introduced four months ago, on 15 December 2014. The purpose of the service is to optimise truck traffic at the border crossing point during peak time. The long-term goal of the project is to streamline traffic and increase safety by means of adjusting the traffic flow. After the end of an initial test period, it was announced that the use of the service would continue for at least another year – until April 2016.


Meanwhile the initiator of the project, the ELY Centre, published preliminary results of their analysis of the service in the segment of truck transportation through Vaalimaa border crossing point. The conclusions made by Finnish specialists include the following:

  • Questionnaires and polls of drivers show that the majority of them consider the presence of a border traffic booking service convenient. 80% of the respondents would like to use this system in the future.
  •  
  • GoSwift system as an efficient platform to share information – it is used by customs officials to inform drivers about obstructions at border crossing point.
  •  
  • In accordance with the E-18 motorway construction plan, a truck parking area for 450 trucks is planned to be built in Vaalimaa with the same queue management service.
  •  
  • The service will remain in pilot mode until April 2016.


Jyrki Järvinen, the Project Manager in ELY Centre, has a positive view on the work of the service and the prospects of its continued operation at the Finnish-Russian border: “Queue management service has a number of considerable advantages. It is obviously convenient for the drivers, as it allows them to schedule their time better and plan work and rest hours. Moreover, the system generally improves the situation in the border area, roads become cleaner and the environment benefits”.


It should also be mentioned that a convenient, user oriented and robust border crossing system is an indicator of a high level of development in the public administration and improves the image of the state on the international level. Therefore, there is no surprise that border traffic booking services have been implemented in many border crossing points along the borders of the Baltic States, Russia and Belarus since 2011. Today, Service is successfully used at 9 border crossing points, including 5 in Lithuania and 3 in Estonia. 

 



The freight traffic booking service at the Vaalimaa border crossing point continues - as regards to passenger traffic, the booking experiment has been stopped 

04.02.2015

The mandatory booking service www.evpa.fi of the Russia-bound freight traffic at the border crossing point in Vaalimaa was introduced on 15.12.2014. The optional service for passenger traffic was officially opened on 19.01.2015.


It was decided to give up the booking service experiment for border crossing of passenger transport because the passenger traffic at the Vaalimaa border crossing point has been quieter than expected. There are no queues, and no queues are expected in the near future. During the pilot phase, it was tried to gather experience of how the system could provide a better service for vehicles to cross the border at the time of their own choice.


The project was started with the belief of its usefullness in the long run. Since fewer optional bookings, than expected, were made from Finland to Russia, not enough experience could be collected from the experiment. Such development of the situation was also a result of the reduction in pressure for border crossings between Finland and Russia.


“Our goal was to provide a booking service passenger traffic at border crossing points, which would contribute to faster and easier crossings at the border. Despite the positive starting point, the service was also seen as bureaucratic, which is understandable when the traffic is smooth, and there are no queues,” said Project Manager Jyrki Järvinen from ELY Centre of Southeast Finland.


“The service will not be forgotten, however, we will return to it if the queues will begin to form again in the future and if the booking service will really save time and benefit passenger car drivers,” Järvinen explained.


In terms of freight traffic, the mandatory booking service at Vaalimaa continues and it has been received positively by drivers.


Part of the Finnish intelligent transport strategy


The border traffic booking service is part of the Finnish intelligent transport strategy. The subscriber of the service is the Centre for Economic Development, Transport and the Environment, and the Finnish Transport Agency owns the database. GoSwift hosts the service. In addition to these participants, the project includes the Customs, Border Guards and the Ministry of Transport and Communications. The project is promoted in cooperation with the Russian border authorities.

 

Booking the optional border crossing times for passenger traffic at Vaalimaa border crossing point started on 5th January at www.evpa.fi

09.01.2015

The border traffic booking service can be used for passenger traffic heading towards Russia at the Vaalimaa border crossing point. The service will be officially open on January 19th, 2015. For freight traffic the service was opened on December 15th, 2014. 

The optional and free of charge booking service for passenger traffic is based on a simple business model.  


www.evpa.fi displays available times for border crossing. The driver books an available time for border crossing and enters the required data into the booking system. The booking will be confirmed if that vehicle has no other confirmed bookings with an earlier time. The booking can also be made through a call-centre service 24/7 or at the GoSwift self-service terminal at the Teboil Vaalimaa Rajahovi.   The idea of the service is that the driver arrives for the border crossing within the booked hour. The driver has no need to arrive at the site to wait for his turn, instead he will get a reminder to be at the border crossing at his booked time. At the border crossing point the driver has to follow the traffic signs and stop at the traffic lights. The drivers can also cross the border in a traditional way without booking and driving directly to the queue to wait for their turn. In case of questions there are customer service people helping.  


Part of the Finnish intelligent transport strategy


The border traffic booking service is part of the Finnish intelligent transport strategy. The subscriber of the service is the Centre for Economic Development, Transport and the Environment, and the Finnish Transport Agency owns the database. GoSwift hosts the service. In addition to these participants, the project includes the Customs, Border Guards and the Ministry of Transport and Communications. The project is promoted in cooperation with the Russian border authorities.

How it works?

Freight traffic (mandatory service):

  • Pre-Reserve queue​
    Allows the reserving of a border crossing time for a certain day and hour.
  • Priority Queue​
    You will have to prove your right for a Priority queue slot at the border.
  • Live Queue​
    You can reserve a place in the queue when you arrive at Vaalimaa truck waiting area.

 

Booking options:

  • Internet - Make a booking.
  • Self-service terminals​ - Port of Kotka, Port of Hamina, Vaalimaa Truck Waiting Area.
  • 24/7 Call-Centre​ - (+358 94 245 1499).